Privacy Policy

Privacy Policy

Last updated: 3 July 2026

The owner of the xadobaltic.lv website and data controller is SIA Olaintrans, reg. no.: 40203230849, legal address: Elijas iela 5A-18, Riga, Latvia (hereinafter — we, our or controller).

We value your privacy and data protection. This Privacy Policy explains how we collect, process and protect your personal data when you visit our Site or make purchases on it.

1. What information do we collect?

  • Identification data: first name, last name.
  • Contact information: email address, phone number, delivery and billing address.
  • Purchase and payment data: purchased items, order history, payment method and information.
  • Technical and usage data: IP address, browser type, device information, site visit history (via cookies).

2. Legal basis and purposes of data processing

  • Contract performance and order processing: to process your orders, arrange delivery and issue invoices.
  • Legal obligations: to comply with regulatory requirements (e.g., accounting laws).
  • Legitimate interests: to improve our Site's operation, ensure security, and respond to your enquiries.
  • Your consent: if you have subscribed to our newsletter or agreed to marketing cookies. Consent can be withdrawn at any time.

3. How long do we retain your data?

  • Accounting documents and purchase data are retained in accordance with the laws of the Republic of Latvia.
  • Data for communication and marketing is retained until consent is withdrawn or deletion is requested.

4. Data sharing with third parties

We do not sell or share your data with third parties for commercial purposes. Your data may only be shared with trusted partners enabling our services:

  • Delivery services (Omniva, DPD, Latvijas Pasts, etc.) to deliver your order.
  • Payment institutions (banks, payment platforms) to process payments.
  • IT and hosting providers ensuring the technical operation of the Site.

5. Cookies

The Site uses cookies to improve user experience, analyse traffic and ensure Site functionality.

  • Necessary cookies: ensure basic site functions (e.g., shopping cart).
  • Analytical/marketing cookies: help us understand how users interact with the site. Placed only with your consent.

6. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  1. Access your data and information about its processing.
  2. Request rectification of inaccurate data.
  3. Request erasure of your data ("right to be forgotten").
  4. Restrict or object to processing of your data.
  5. Request portability of your data.
  6. Withdraw consent to data processing at any time.

To exercise your rights, please contact us at: olaintranssia@inbox.lv.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv).

7. Changes to the Privacy Policy

We reserve the right to make changes to this Policy at any time. All changes will be published on this page with the date of the last update.

Contact information

  • E-mail: olaintranssia@inbox.lv
  • Tel.: +37129266444
  • Address: Ulbrokas iela 44B, Riga, Latvia
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